Customer Support

In our efforts to bring you the best in support, we have placed many resources right here on the internet. These will help you get the most out of your website.

• Tech Support, can be reached in any of 3 ways:
  • Call Toll Free: 1-877-424-4678, option 3 (tech support), then option 1 (Unix)
  • Email a trouble ticket to Tech Support  (24/7, response within 6 hours.)
  • Chat with Technical Support - http://hostingsupport.com/chat.htm
• SiteMonster This free utility lets you custom design a web site, upload it and go live to the WWW within 20 minutes!
• Pre-installed CGI scripts and Frequently Asked Questions
• Demo MonsterControls - http://controlpanel.hostingsupport.com/cgi-bin/monstercontrols
• Technical Support System - http://ticketmonster.hostingsupport.com
• Online Manual - http://hostingsupport.com/manual.htm (Unix only!)
• Knowledge Base - http://hostingsupport.com/KBase.asp
• Your pre-installed scripts Here's what you already have available to you if you host with us!
• Acceptable Use Policy for our customers. Stuff our lawyers want us to say!
• Service Level Agreement for our customers. See what we promise and deliver!
• Our Privacy Policy. See what we do to help protect you!
• Setting Wusage for screen resolution and color depth!
• Setting Wusage for daily, weekly and monthly stats!

For Personal Computers

• Make your personal computer safer with these tips!
• Home page hijacked? Read this!

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